![]() ![]() I'd be more than happy to buy you a coffee for your time, I just desperately need the help before we receive any new orders. I'm appealing to the Squarespace community hoping that someone can help me maybe you've had a similar experience and have found the fix. I've tested it a million times on my end, and I've only ever had it properly download and open about two times, before not working again. Here's the other thing though: when purchased and downloaded, the file size is not that size, but fluctuates between about 150 and 170 mb, which almost seems like something is stopping the download mid-way. zip file comes to 241mb, which is well within Squarespace's file limit. ![]() mp3s), download and open perfectly without incident. I should also mention that the other digital downloads that we sell (which contain. I've tried so many things: removing a dash in the file name, setting the enclosed folders to 'Read & Write', deleting and listing a brand-new product, etc. When the file is purchased, sent to the customer, and then downloaded, it's unopenable and gives the following error message: "Unable to expand …" "Error 1 - No such process." ![]() zip file containing audiobook recordings. ![]() On our Squarespace store, we're selling digital products. Please help! I have a persisting and urgent problem that's driving me crazy, and I've exhausted all my knowledge on how to fix it. ![]()
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June 2023
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